Mobile / Sports
bdtk1app collects and uses your information only to run and improve the services you access here. This policy explains what we collect, why we keep it and what choices you have — availability depends on your local law and eligible regions.
When you open an account with us, we collect the registration details you submit — name, email address and contact information — along with records of activity carried out through your account. When you add a payment method such as bKash or Bank Transfer, we record the transaction reference and wallet identifier needed to process and reconcile your deposit or withdrawal request. We do not store full bKash PIN credentials or Bank Transfer authentication codes on our servers; those remain on your device or with your bank. We also collect device and session data — browser type, IP address and session duration — to keep your account secure and to understand how you navigate the platform. This data is not sold to third parties. Where we share information with payment processors or platform service providers, it is limited to what those partners need to complete the specific task: processing a transaction, verifying an account step or resolving a support request. We retain account records for as long as your account is active and for the period required under applicable rules. Access to this service and the rights available to you under this policy depend on your local law and the eligible regions we serve.
This policy covers data collected directly through bdtk1app — your account access, the transactions you initiate and the content you interact with on this site. It does not extend to third-party services you reach from here, and it does not override the separate terms that apply to payment processors such as your bKash wallet provider or bank. Read this alongside those providers' own policies to get the full picture.
Data collected during login, registration and session activity falls inside this policy. This includes the credentials you submit, the device session we record and any account verification steps you complete through the platform.
Deposit and withdrawal records — including bKash wallet references and Bank Transfer identifiers — are covered here. We hold transaction references for reconciliation and support, not full payment credentials.
Your browsing behaviour on this site — pages visited, game categories opened and session duration — is recorded under this policy for security and service improvement purposes. This data is held at account level.
Links or services that take you away from bdtk1app are outside this policy's scope. Your bKash app, your bank's portal and any external site operate under their own privacy terms, which we do not control or extend.
You have direct choices over your account data. The most straightforward path is to sign in and open the account settings page, where you can review the personal details we hold and update any information that has changed — contact email, name or linked payment reference. If you spot a transaction record that does not match your bKash or Bank Transfer activity, you can raise it through the support channel and we will check the records on our end. Requests to correct or remove personal data beyond what the account page lets you edit directly should be sent to our support contact; we will confirm receipt and follow up with the applicable steps. Where your request involves data we are required to retain under applicable rules, we will explain what we can and cannot remove and why. Your rights under this policy depend on local law and the eligible region from which you access the service.
Sign in and open account settings to see the personal details and payment references we hold against your profile.
Update your contact email, name or linked payment method directly from the account settings page without contacting support.
If a transaction reference or session record looks incorrect, contact support with your account details and the specific record in question.
For removal or access requests beyond the account page, reach us through the published support route and we will confirm the next step.
If you have a question about how we handle your data, or you want to act on any of the rights described in this policy, use one of the contact routes below. We respond through the channel you use — keep your account email to hand so we can locate your records quickly. Availability depends on your local law and eligible regions.
Open the chat widget from any page while signed in. Use this for account-level data queries or to flag a transaction record you want us to check.
Send your data request or policy question to the support email address listed in the contact section of your signed-in account page.
The help section inside your account lists the current support routes and the steps to follow for data correction or removal requests.
Our data handling approach is built around what your account actually needs: enough information to process a bKash deposit, verify a Bank Transfer, secure your login and respond to support requests. We do not build marketing profiles from your activity or pass identifiable data to advertising networks. Cookies on this site are used for session management and basic analytics; you can adjust cookie settings through your browser. We review retention periods and access controls on an ongoing basis, and we limit internal access to your account data to the teams that need it to run the service.
We keep your account records while your account is active and for the period required under applicable rules. Once retention periods pass, records are removed from active systems according to our internal schedule.
Cookies on this site handle session authentication and basic analytics. No third-party advertising cookies are set. You can review and adjust cookie permissions through your browser settings at any time.
Login access to your account data is protected by your credentials. We do not share your bKash wallet reference or Bank Transfer identifier with parties outside the payment processing chain for your transactions.
When we update this policy, a notice is posted on the platform. Continued use of the account after a policy change indicates acceptance. You can request a copy of the current policy through the support contact route.
These are the questions we hear most often about how account data is collected, stored and handled. If your question is not answered here, reach us through the support contact route inside your account.
We collect the details you submit during registration: name, email address and contact information. After you log in, we also record session and device data — browser type, IP address and session duration — to keep your account secure and the service running correctly.
We record the transaction reference and wallet identifier linked to a bKash deposit for reconciliation and support purposes. We do not store your bKash PIN or authentication credentials — those stay on your device and with bKash directly.
Yes. Sign in and open the account settings page to review the personal details and payment references we hold. For records not visible there, submit a data access request through the support contact route and we will confirm the next step.
We share data with payment processors — such as the services handling bKash or Bank Transfer transactions — only what they need to complete that specific task. We do not sell personal data or pass identifiable information to advertising networks.
Update contact details and payment references directly from account settings. For corrections or removal requests beyond what the account page allows, contact support with your account email and the specific detail you want changed. We will confirm receipt and follow up.
No. This policy covers only data collected directly through bdtk1app. If you follow a link to your bank portal, bKash app or any other external service, that service's own privacy terms apply. We do not control or extend our policy to those platforms.